Looking for a quick win? We can be in and out in 12 weeks delivering specific, tailored results to your desk.
Overview
In today’s ever changing environment Roscom are providing their customers with more flexibility to address their needs. Short term services can provide operators with quick wins without having to make major investments. A short term service can provide assurance in very specific areas of risk that operators may have identified without having to break the bank to pay for it.
What is a STS?
A Short Term Service is just that....Roscom can rapidly deploy callsenders to any geographical location, make test calls and our experienced Product Capability Team provide you with the results. Live testing can be from 1 month to 6 months and the testing can be anything from an initial switch business rules validation to more specific proactive projects such as Byte Count Verification or Rounding Rule Validation.
We rent the hardware, software and licences to you required for the project, our team prepares the scope of work with you and then we deploy the callsenders. During the live testing phase our analysts provide daily feedback and weekly reports with a final report at the end of the project.
Why Choose a STS?
There are several reasons why our customers choose a short term service:
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| - Simplicity and Agility |
| Being able to quickly deploy a number of callsenders, make calls and get results that can presented to senior management. |
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| - Value for money |
| Using Roscom hardware, software and resources means that if you have a limited budget or limited resources internally you can take a short term service and look at specific issues that you may have and quickly get results, for minimal capital outlay. |
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| - Experience and best practice |
| Roscom have over 10 years experience in test call generation for Revenue Assurance and can provide advice how to best target certain areas of risk through making test calls. This best practice allows you to have the confidence in our teams ability to deal with issues effectively and efficiently. |
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| - Flexibility |
| A number of our customers actually use Short term services to compliment their product install or managed service. As additional services can be tested and additional callsenders can be deployed it provides great flexibility for customers to add more proactive projects to their test plan by making smaller financial investment in short term services. |
What Are the Benefits?
If you have limited budget but have specific issues that need investigating and resolving a short term service comes at a fraction of the price of a full installation or managed service.
If you have limited resources or your resources are being fully utilised why not use Roscoms experienced team to provide you with some short term relief and assistance to carry out specific proactive projects.
You know you have issues but do not have the tools or budget to investigate further. Rapid deployment of Roscom’s test call generators mean that your issues can be tested and root cause analysis carried out very quickly without incurring major costs or having to invest in a full deployment of a large scale tool.
Our Short Term Services generally see deployment of the callsenders and testing starting within 6-8 weeks of initial discussions. 1-6 months live testing and 1 month for final reporting can see key issues resolved quickly without impacting on your internal resources.
Short term service can be the precursor to a product install or managed service allowing you to see how callsenders work, what value they can provide and ultimately how the Roscom team work and provide a service to you.