TCG ACCURACY IS KEY
There are numerous Test Call Generators available in the RAFM marketplace, but their capabilities can differ wildly. Learn how the market-leading accuracy of Roscom TCGs can be used to verify metering and billing compliance.
Why an Accurate Test Call Generator is Essential for Compliance
- Telecom regulations often require compliance with tight measurement thresholds
- A small error in a test sample represents a far-reaching error across the customer base
- New technology must be verified for compliance against the same levels of accuracy tolerance
- Inaccurate metering and billing will lead to customer complaints and therefore regulatory investigations
Roscom test call generators have been used globally for over 30 years to verify timing and metering accuracy.
UK operators use Roscom test call generators to test compliance with the ‘Metering and Billing Direction’, regulated by Ofcom often recognised as the international best practice for accuracy.
To measure a standard, your tool must beat the standard.
Taken from Annex-15-Revised-Metering-and-Billing-Direction.pdf – ‘A2. Retail Services – Section 4.1’
“The performance of the TMBS shall be assessed on the basis of how many errors are made… This assessment of performance requires that the accuracy requirements are assured by a robust and credible management system, controlling processes and monitoring and recording Events… Measurement processes shall be effective in supporting increased knowledge of the end to end TMBS. They shall include the identification of root causes of bill inaccuracies and the implementation of activities aimed at achieving continual improvement of End-Users’ bills.”
Since 2014, Ofcom have fined UK telecom operators in total over £87 million pounds for breaching Ofcoms General Conditions.
Our Certifications
Our Innovations in TCG Independence and Accuracy
Our test call generators use 9-levels of engineered hardware independence. Our TCG design therefore avoids the pitfalls of using handset-based timing and metering which have fundemental accuracy problems.
In addition to this as standard our TCGs provide an accuracy of ±100 milliseconds for timing and ±1 byte for data metering. These innovations make us the TCG market leaders in the field of timing and metering compliance.
Using this technology, our TCGs reveal the true behaviour of the OSS/BSS platforms such as timing, metering and rounding. That’s right, you’ve guessed it: our TCGs are perfect for producing hard-evidence of compliance with Ofcoms TMBS requirements!
Easily test each mobile service offered to your customers including: 2G, 3G, 4G, 5GNSA and 5GSA. For mobile voice don’t forget to cover all of the calling options available to your customers: circuit switched voice, VoLTE, VoWi-Fi and VoNR.
But what about fixed line? You’ll be pleased to know that our TCG technology can test broadband, VoIP, VoIP over ADSL or fiber broadband and last but not least standard PSTN lines.
For voice calls (of any technology type) we can identify where the call began and ended. For data sessions, we can identify which packet types were recorded and which were not. Does this level of detail really matter? Or for that fact, does our independence even matter? Well, if you can spare us 15-20 minutes then we can show you why it does matter…
