Using TCG to Assure Change
The Impact of New Product Design
Designing new products to stay ahead of the market is a constant challenge for any telecommunications marketing team. It is similarly just as challenging for the technical team to keep up and implement the new product designs. For both teams, it is vital that these new products or promotions are put through vigorous testing prior to launch. This is to ensure that customer experience is not compromised and also that the billing of the services is accurate. This is why we recommend introducing our change assurance technology into your change implementation processes.
How Test Call Generation Can Help
Time to market deadlines can sometimes leave little to no time for new product validation. In markets where this type of agile pricing is common, we recommend continued monitoring. If prelaunch testing is not viable then our solutions can flexibly offer priority based assurance testing at go-live stage.